We catch up with John Mahoney, Vice President of Digital Products at National Audubon Society for the National Audubon Society. Four years after a successful launch, we reflect on what it took to create a flexible new design system and achieve lasting change for a complex organization. A big part was “soaking in the pain.”
We welcome Nate Bolt, the founder of Ethnio and author of Remote Research, to talk about talking to the right people, why so many businesses go about qualitative research the wrong way, and how powerful a simple conversation can be.
Stephanie Lucas, Senior UX Designer at LinkedIn joins us to share how she incorporated principles from the Mule ethics workshop into her practice. Inspired by a comment from another participant, Stephanie created a Red Team/Blue Team workshop to uncover how bad actors might wreak havoc on the platform. We talk about using an ethical framework to make better choices.
It’s a new season of VOD, and the theme is design practice. After contemplating the tyranny of seaside pumpkins, Erika and Larisa talk about the promise and pitfalls of various approaches to design in the delivery-focused organization.
Is the problem with systems design that we’ve forgotten how to make good compromises? Strategic designer and co-founder of Dash Marshall Bryan Boyer talks about his work thinking about the future from the vantage point of Detroit and formerly, Finland.
Scratch a follower of Ayn Rand and you’ll find someone who looks to the government for help in a hurricane. Pragmatic design leader and public sector champion Cyd Harrell joins us to talk about the practice of designing systems for citizens.
While we weren’t paying attention, software ate the world and barfed up a hellscape. By taking a broader set of perspectives, designers can work with informed intention to create ethical and profitable systems.
We sat down with Dan Brown to talk about the joy and pain of facilitation, issues with various types of maps, and why designers have to get comfortable talking to people. Dan is a titan of Information Architecture, co-founder of EightShapes, and the author of several useful books and tools for doing better design work. Apologies to Boston.
P.S. Amy Jo has a podcast!