Scratch a follower of Ayn Rand and you’ll find someone who looks to the government for help in a hurricane. Pragmatic design leader and public sector champion Cyd Harrell joins us to talk about the practice of designing systems for citizens.
While we weren’t paying attention, software ate the world and barfed up a hellscape. By taking a broader set of perspectives, designers can work with informed intention to create ethical and profitable systems.
We sat down with Dan Brown to talk about the joy and pain of facilitation, issues with various types of maps, and why designers have to get comfortable talking to people. Dan is a titan of Information Architecture, co-founder of EightShapes, and the author of several useful books and tools for doing better design work. Apologies to Boston.
P.S. Amy Jo has a podcast!